Client service for Netware has disabled the welcome screen

Novell Netware ErrorHad this one today on a Windows XP PC, a pretty easy fix but had been annoying the customer for months before he mentioned it to me:

Client Service for Netware has disabled the Welcome Screen and Fast User Switching. To restore these features, you must uninstall Client Service for Netware

This happened when he tried to access the User Accounts tool in Control Panel. It is often realised when trying to enable the Welcome Screen or Fast User Switching.

THE FIX:
Importantly, bear in mind that if you need to access a Novell network you can’t use the Welcome Screen or the Fast User Switching features of Windows XP.

If you are using Classic view in Control Panel, double-click Network Connections. If you are using Category view, click Network and Internet Connections, and then click on Network Connections.

  • Right-click on each connection that you have, and then click Properties
  • On the General tab of each Local Area connection, highlight Client Service for Netware, and then click Uninstall
  • In the Dial-up Connection Properties dialog box, click the Networking tab, highlight Client Service for Netware, and then click Uninstall
  • Restart the PC

Now to set the user accounts, open Control Panel and then double-click User Accounts.  Pick a task then click Change the way users log on or off and you should find that you can now use the Welcome Screen or Fast User Switching.

Time for this fix: 10 minutes

Applies to: Windows XP all versions

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