BT Connect email settings for business broadband

email-settings-pop-imap-btconnect-outlookLots of my clients have had issues where they have been running happily for a long time on their BT Connect email accounts and now they have suddenly stopped sending or receiving email. The change has been due to BT switching over to using Office 365 which is essentially Microsoft Outlook Online.

Here are the settings you need to feed in to your email program to get it working again. These will work with Outlook, Thunderbird, Eudora, Outlook Express etc and also work with popular services such as Gmail, Yahoo and Hotmail.

Incoming Mail Settings:
port 995
SSL applied/ticked

Outgoing Mail Settings:
port 587
SMTP authentication applied/ticked
TLS applied/ticked
Authentication – password

Where prompted for the username and password, use the full email address, eg [email protected]

Leave a Reply

Your email address will not be published. Required fields are marked *