Cannot find unread emails in Gmail inbox

I have had quite a few customers calling over the years to say that they cannot find unread emails in their Gmail inbox. It’s a common complaint and one which I have found can be quickly cured by doing the following.

Logon to Gmail in your browser (Chrome, Firefox, Internet Explorer, Safari etc).

Go to the search bar at the top of the Google page (the one with the blue and white ‘magnifying glass’ search button that looks like this):

cannot-find-unread-email-inbox-gmail

In that box, type this:

is:unread in:anywhere

Note that there is a space after the word ‘unread’ but not anywhere else. Copy and paste my text above if you aren’t sure.

Now press enter and you should see all of your unread emails! You can click to read individual ones or select them using their check boxes and then do ‘More’, then ‘Mark as read’.

Try some new search terms to get more out of Gmail

If you want to take things further, there are lots of useful search ‘operators’ that you can use within Gmail too. Get used to using these and you’ll open up a whole new level for this great email tool. Here’s a list of the most popular ones:

 

What you can search by Search operator & example
Specify the sender from:

Example: from:amy

Specify a recipient to:

Example: to:david

Words in the subject line Subject:

Example: subject:dinner

Messages that match multiple terms OR or { }

Example: from:amy OR from:david

Example: {from:amy from:david}

Remove messages from your results -

Example: dinner -movie

Find messages with words near each other. Use the number to say how many words apart the words can be AROUND

Example: dinner AROUND 5 friday

Messages that have a certain label label:

Example: label:friends

Messages that have an attachment has:attachment

Example: has:attachment

Messages that have a Google Drive, Docs, Sheets, or Slides attachment or link has:drive

has:document

has:spreadsheet

has:presentation

Example: has:drive has:document

Messages that have a YouTube video has:youtube

Example: has:youtube

Messages from a mailing list list:

Example: list:[email protected]

Attachments with a certain name or file type filename:

Example: filename:pdf

Example: filename: homework.txt

Search for an exact word or phrase " "

Example: "dinner and movie tonight"

Group multiple search terms together ( )

Example: subject:(dinner movie)

Messages in any folder, including Spam and Trash in:anywhere

Example: in:anywhere movie

Search for messages that are marked as important is:important

label: important

Example: is:important 

 

Starred, unread, or read messages is:starred

is:unread

is:read

Example: is:read is:starred

Messages that include an icon of a certain color has:yellow-star

has:blue-info

Example: has:purple-star

Recipients in the cc or bcc field cc:

bcc:

Example: cc:david

Note: You can’t find messages that you received on bcc.

Search for messages sent during a certain time period after:

before:

older:

newer:

Example: after:2004/04/16

Example: before:2004/04/18

Search for messages older or newer than a time period using d (day), m (month), and y (year) older_than:

newer_than:

Example: newer_than:2d

Chat messages is:chat

Example: is:chat movie

Messages delivered to a certain email address deliveredto:

Example: deliveredto:[email protected]

Messages in a certain category category:

Example: category:updates

Messages larger than a certain size in bytes size:

Example: size:1000000

Messages larger or smaller than a certain size in bytes larger:

smaller:

Example: larger:10M

Results that match a word exactly +

Example: +unicorn

Messages with a certain message-id header Rfc822msgid:

Example: rfc822msgid:[email protected] 

Messages that have or don’t have a label has:userlabels

has:nouserlabels

Example: has:nouserlabels 

Note: Labels are only added to a message, and not an entire conversation.

Credit for search operator list:  https://support.google.com/mail/answer/7190?hl=en


Lowest prices on Norton Antivirus renewals

cheap norton security discountBeing asked often about where to find the lowest priced Norton Antivirus renewal made me come up with this article. Symantec offer a renewal by credit card that is often too pricey for most people. With Norton Anti-virus being a capable product, it’s a shame to uninstall it so here are a few tips to get a new and fully licensed program at a much reduced price. And there’s nothing illegal about it!

You don’t have to uninstall your current product, simply buy another package (at much less than the price to renew your licence!) from our software shop which will open in a new window for you. When you open it up, use the serial number you find inside. Type this into your existing product and you’ll get another 12 months of updates (or more if you buy a 2 year package).

Remember to match the amount of user licences you have, eg if you have 3 PCs buy a 3-user licence.

Not got Norton Antivirus? Click here for the cheapest Norton Internet Security renewal or click here for the cheapest Norton 360 renewal

Don’t forget to ‘Tweet’ or Facebook ‘like’ this article if it saved you some cash! or tell your friends about our low-priced software shop


How to unzip files contained in a zip archive

Many people struggle when faced with a zip file and don’t understand what to do with it. I’ll try to explain and look at options for different devices.

Why use zip and what is it?

When you want to download large or small files to your Windows or Mac PC or tablet computer, the standard format is a compressed file such as zip. There are other compressed file formats such as rar, gzip, 7-zip and many others, but they are all effectively a ‘container’ for the files that you ultimately want to download.

how to unzip 7zipWe use zip to reduce the overall file size and make the transfer over the internet much quicker. The files can then be extracted from their container (the zip file) by ‘unzipping’. This is also known as extracting or decompressing. To do this, we use a utility program such as 7Zip.  There is also built-in unzipping in Windows XP, Vista, Windows 7 and Windows 8, although it is not as competent as the 7zip program. 7zip is completely free, it’s stable and reliable and it can be installed on any Windows computer. Download it here:

https://www.7-zip.org/  (opens in a new window for you).

Make sure you get the correct version for your computer, there are 2 versions – 32 and 64 bit. If in doubt, get the 32 bit.

Using 7Zip to compress and extract files

Look at this video that explains both in detail:

How do I unpack zipped or compressed files on my Android device?

The Android operating system does not come with an unzipping program but you can download them from Google Play. Look at WinZip, AndroZip File Manager or WinRAR. As usual, note that some applications on Google Play are free but many carry advertising or a hidden price.

To download and install them, visit Play Store from your Android device’s home screen. Check user reviews if you are unsure which to go for.

Personally, I like to unzip the files on my desktop PC and send them to the tablet using a file sharing and syncing utility such as Dropbox (free) or the excellent Livedrive (Free trial). This type of seamless file sharing is such an aid to moving files around devices you own and also backs up these files in ‘the cloud’.

Using WinZip to create a zip archive

WinZip is proprietary software that has an evaluation period. This allows you to use the program for free for a limited time, after which you should purchase a licence.

For Windows 7, Windows 8 or Vista

Tip – hold down Ctrl and left click to select multiple files at once.

  • Open WinZip and select Add files
  • Choose the first file you want to add and click Zip
  • Choose a name and where to save your zip archive then click Create
  • Click Add files to choose another file Zip to add it to the archive
  • Repeat until all of your files have been added

For Windows XP

  • Open WinZip and select New
  • Choose a name and where to save your zip archive then click Ok
  • Choose the first file you want to add and click Add
  • To add more files, click the Add button in WinZip and choose another file

Using 7-Zip to create an archive

7-Zip is free software that allows you to create and view many types of archive formats including zip.

Tip – hold down Ctrl and click to select multiple files at once.

  • Select the files on your computer
  • Right click on the highlighted files and choose 7-Zip then Add to archive
  • Under Archive choose a name for your file and where you want to save it
  • Change the archive format to zip, everything else can be left as the default values
  • Click Ok

 

Hope this helps you to understand and use zip files.


Install mod_GeoIP2 on Apache2 in CentOS 7

geoip-centos

If you need to install the excellent mod_geoip2 extension for Apache2 then it can be done fairly painlessly. First off, we need to make sure that we have gcc installed:

gcc --version

 

If you don’t have it then you could ‘yum install gcc’, but I prefer to install all development tools because they include gcc anyway:

yum groupinstall 'Development Tools'

 

Install the GeoIP development package

yum install geoip-devel

 

Install mod_geoip2 by fetching the latest version with wget. To check the latest version, take a look here first:

https://github.com/maxmind/geoip-api-mod_geoip2/releases

 

I’m installing 1.2.10 here with this, but replace the code in lines 1, 2 and 3 here with their latest version:

 wget https://github.com/maxmind/geoip-api-mod_geoip2/archive/1.2.10.tar.gz
 tar -zxvf 1.2.10.tar.gz
 cd geoip-api-mod_geoip2-1.2.10

 

Now we use the apxs (Apache Extension Tool) to build our extension modules for Apache:

apxs -i -a -L/usr/local/lib -I/usr/local/include -lGeoIP -c mod_geoip.c

 

If you haven’t got apxs then you’ll need to install httpd-devel.

Be aware that this overwrites httpd so backup your server in case this fails or you get strange results.

yum install httpd-devel

 

If this fails with “Error: Nothing to do”, then it’s fairly common. You’ll probably find that /etc/yum.conf is blocking the installation. We can get around this by either editing the configuration file or typing:

yum --disableexcludes=all install httpd-devel

 

You should now have mod_geoip2 installed on your server!


Centrino Duo laptop Windows 7 64 bit compatible

intel centrino duo windows 7I had a laptop PC in today, a Toshiba Tecra A8 running Windows XP with a Centrino Duo sticker on it. The customer wanted to upgrade to Windows 7 64 bit but wasn’t sure if it would be supported. Even running the Windows upgrade advisor made him none the wiser.

I explained that the Centrino Duo name doesn’t necessarily mean that the processor has a true dual core, only the core 2 duos would have this. Centrino is only a sticker branding, really only relating to usage of the Intel Wifi and WiMax brands. To run Win 7 64 Bit he would need a processor of this ilk:

  • T5500
  • T5600
  • T7200
  • T7400
  • T7600

Luckily, on further investigation, his Tecra A8 shipped with a T5500 which is a true Core 2 Duo processor. Only the Core 2 Duos incorporate the 64 bit extensions that allow them to run 64 bit software, not the Core Duos. He had previously had an upgrade from us that upped his RAM to 4 GB so this laptop was a suitable candidate for the upgrade to Win 7.

An hour later he left the shop with a newly installed Windows 7 system on his Toshiba Tecra A8 which ran nice and smooth.


Who or what is [email protected]?

 

root notty whm ssh hackedIf you’re looking through WHM’s process manager and you see [email protected] mentioned as one of the processes, don’t be alarmed. It’s perfectly normal and it’s definitely not some hacker called ‘Notty’ who has suddenly got root permissions. Be honest, you’re here because you thought that 😉

You may also have seen sshd: [email protected] in the output of ps aux too.

Why notty?

The term ‘notty’ just represents ‘no tty’ which roughly translates as meaning ‘no terminal’. When you login locally to any Linux machine the terminal will always appear in the process list as ‘tty’. If a connection is made via SFTP or you are copying files with SCP (as I did here on a test server prior to bringing up the screenshot above) then it will show as no tty (notty).

Where does TTY come from?

Many years ago, user terminals that were connected to computers were clunky and noisy Electro-mechanical Teleprinters also known as Teletypewriters. They took the latter phrase and chopped some characters out to get the TTY abbreviation:

TeleTYpewriter = TTY

Since then, TTY has been used as the shortened name for a text-only console. Here’s a teletypewriter in action:

 

 

Now you can’t say that things haven’t progressed!

 

 


Cheapest Norton 360 renewal

cheap norton security discountI’m frequently asked by customers how to get the cheapest renewal price on Norton 360.  Symantec’s renewal price is really one of the highest for any Internet Security product.  It is a capable package though and worth keeping on your PC. The best way by far is to purchase a new fully licensed program at a reduced price and install that. Nothing underhand, just a new product at a price much lower than Norton currently quote for renewal.

The beauty of this is that you don’t have to uninstall your current product if it is the same ‘family’ as the one you are installing, simply match the product family. For example, if you have Norton Security, get a Norton Security package with any version number as they all qualify for Norton’s free upgrade to the latest version anyway! If you have the older Norton 360 then get Norton Security and uninstall Norton 360 first.

Do Norton really offer a free upgrade?

Yes, most versions of Norton qualify for a free upgrade to the latest version in that product family. If you download the latest installation program, Norton will auto-detect and remove your older version and then install the newer one too, making it even simpler to install.

Please note

You can change to another security software at this point. From doing lots of virus clean-up work and labs testing, I would recommend uninstalling the Norton product and installing my preferred security suite and consistent labs test winner Kaspersky Total Security. Norton is quite capable but Kaspersky definitely has the edge on speed and low resource usage.

A word of warning. Norton products such as Norton 360, Norton Internet Security and Norton Antivirus are now retired in favour of “Norton Security” and “Norton Security with Backup”. Confused? This article explains more: New Norton product family (opens in a new window).

So to recap, if your Norton 360 has expired, then take a look in my software shop (opens in a new tab) and buy either a Norton or Kaspersky product at prices cheaper than Symantec’s renewal rates. If you want to upgrade to another software product (such as Kaspersky) then simply uninstall the existing Norton software, restart the computer and then install the Kaspersky product.

Don’t forget to ‘Tweet’ or Facebook ‘like’ this article if it saved you some cash!

Shop for Norton products now


Outlook emails stay in Outbox after Windows 10 upgrade

email-settings-pop-imap-btconnect-outlookAre you getting your Outlook emails stuck in your Outbox after upgrading to Windows 10? I’ve seen this happen on several machines and it really seems to be a problem where Windows corrupts the Outlook database and/or profile on many versions of Microsoft Office (2007, 2010 and 2013). The easiest fix and one that I’d recommend here is to delete or move the stuck emails then close all programs that are open such as Outlook.

Now we can use the in-built Windows “System File Checker” that will scan your PC and repair any corrupt files that it finds. To do this:

  • Click Start
  • Type cmd in the Search box
  • Right-click Command Prompt and then click ‘Run as administrator’. If you are prompted for an administrator password or for a confirmation then type the password or click ‘Allow’
  • In this black window (the command prompt) that appears, type in sfc /scannow noting the space before the forward slash
  • Press enter and go and grab a delicious cup of coffee because this will take a while

Note: Do not close this Command Prompt window until the verification is 100% complete. The scan results will be shown after this process is finished.

Technical information for nerds
The sfc /scannow command will scan all protected system files, and replace corrupted files with a cached copy that is located in a compressed folder at %WinDir%\System32\dllcache.
The %WinDir% placeholder represents the Windows operating system folder. For example, C:\Windows.

The time taken to complete this scan is different on every PC but usually can range from 20 minutes to an hour or more. If it solves your problem (which it has on over 50 client PCs to date) then please take a minute to drop a comment below or maybe buy something through our shop to say thanks.

 


Reset Windows Server 2012 Administrator password

server 2012 password resetTo reset the Administrator password on your Windows server 2012 installation, you’ll need to do the following:

Boot from the Microsoft Windows Server 2012 DVD

  1. From the Windows setup menu, click “Next”
  2. Select “Repair your computer”
  3. Click on “Troubleshoot”
  4. Under Advanced options, click “Command Prompt”
  5. Type “diskpart” and hit Enter
  6. Type “list volume” and hit Enter. This will show you your (current) drive letter allocated to the drive where Windows is installed. Note  – if you don’t see any volumes listed and this is the first boot cycle for a new Server 2012 installation, then I have seen this on a few HP servers and you’ll need to go and run the setup again from within the Intelligent Provisioning area.
  7. Make a note of the drive letter and type “exit” then press enter to leave diskpart (but stay in the command prompt window)
  8. Presuming the letter is d, then type “d:” and press enter to change to this drive
  9. Now type  “cd Windows\system32” and press enter which will take you into the system32 folder
  10. Type “ren Utilman.exe Utilman.bak” and press enter
  11. Type “copy cmd.exe Utilman.exe” and press enter
  12. Close the command prompt and then click “Continue”
  13. The server should now reboot to the logon screen. Press the Windows key + u to open a command prompt
  14. At the prompt you can change the password by typing “net user administrator xyz” where xyz is your new super-secure password!
  15. Now, for security we must do one last thing. Once we are back in Windows, open Explorer, navigate to Windows\system32 and rename Utilman.bak to Utilman.exe

 

Hopefully this gets you out of a sticky situation, leave me a comment if it has helped.